Collaborative Governance through Public Service Malls in Barru Regency

Assessment, Initiation, Deliberation, and Implementation

Authors

  • Irwan Alim Universitas Muhammadiyah Makassar, Indonesia
  • Ahmad Taufik Universitas Muhammadiyah Makassar, Indonesia
  • Nurfaidah Nurdin Universitas Muhammadiyah Makassar, Indonesia

DOI:

https://doi.org/10.53341/jgpi.v2i3.89

Keywords:

collaborative governance, public service malls, Barru Regency, stakeholder collaboration, bureaucratic reform, service delivery

Abstract

This study investigates Collaborative Governance through Public Service Malls in Barru Regency using a qualitative, descriptive approach. Primary and secondary data sources from five informants were collected through observation, interviews, and documentation techniques, with data validity ensured using triangulation techniques. The research reveals that the Assessment phase aligns stakeholders' objectives, with the Barru Regency DPMPTSP trusted to facilitate other agencies' integration into the Public Service Mall (MPP) to realize excellent service. In the Initiation phase, the primary organizing resource is the Barru Regency DPMPTSP, while the MPP's funding sources are charged to the APBD. The Deliberation phase has been effective, demonstrating a commitment to cooperation articulated in a Memorandum of Understanding. The Implementation phase of the Public Service Mall in Barru Regency has been successful overall, as it facilitates both licensing and non-licensing services for the local community.

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Published

22-11-2022

How to Cite

Alim, I., Taufik, A., & Nurdin, N. (2022). Collaborative Governance through Public Service Malls in Barru Regency: Assessment, Initiation, Deliberation, and Implementation. Journal of Government and Political Issues, 2(3), 167–174. https://doi.org/10.53341/jgpi.v2i3.89

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